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OUR PEOPLE
Our focus is on continual investment in our people to ensure that we have the very best in the industry. From our Operations Managers and Move Co-ordinators to our Removals Foremen and Operatives, we ensure our teams are constantly being trained, updated, and re-trained to the highest industry standard. We fully understand how important it is to move your personal belongings, furniture, and effects safely, and that is why we invest in relevant training for all our team members.
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OUR COMMITMENT
Our teams are committed to their work right from the outset. All of our staff are in full time employment and so have a vested interest in delivering a world class experience. They also deliver the very best levels of customer service in order to keep our clients happy and to enable the business to succeed and grow. Our teams will be working tirelessly to ensure that everything needed for your move is in place from packing materials through to specialist equipment and will ensure their duties are complete. This means you can relax with full peace of mind, knowing you are in safe hands throughout the entirety of your relocation.
VALUE FOR MONEY
We understand that the costs involved in moving house or relocating your business need to be kept under control or they can sometimes spiral. There are no hidden costs when you use John Lomas Removals, and you can rest assured that you will be receiving fantastic value for money. We are a cost-effective option, and we pride ourselves in delivering on time and on budget.
OUR ACCREDITATIONS
We are proud to be members of the British Association of Removers – the British removal standard is BS EN 12522 – and we play an active role in the shaping of the industry. For over 100 years, the British Association of Removers (BAR) has been the recognised voice of the professional moving and storage industry in the United Kingdom. Choosing a BAR Member will ensure your move goes smoothly with the added peace of mind that comes from using a reputable and professional removal company. In the unlikely event that something goes wrong, you’ve got someone to turn to. BAR is the first UK Trade Association to have Assured Advice, under the Primary Authority regulations and a Trading Standards Institute Code of Practice and an independent Alternative Dispute Resolution (ADR) scheme.
They help their Members and, importantly protect our customers by:
✔ Setting high professional standards for the industry by our Membership Criteria, and the BAR Code of Practice, approved by the Trading Standards Institute
✔ Raising standards in the industry, by giving clear professional advice
✔ Providing a scheme of pre-payment protection, and an independent alternative dispute resolution service in the unlikely event that something goes wrong
✔ Lobbying government at local, national and European levels to ensure that the industry and the public get a fair deal
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OUR EXPERIENCE AND EXPERTISE
One thing that is invaluable in this day and age is experience. During our work over the last 40 years, we have overseen every kind of move imaginable, from small flat moves to large country estates; from singular high value items to confidential records management. We can also offer an out of hours relocation of office equipment. We are as happy moving priceless paintings and art sculptures across the world as we are moving a small family home from one side of town to the other.
OUR ENVIRONMENTAL COMMITMENT
When we transport your possessions we work hard to ensure that it has as little impact on the environment as possible. We use the highest quality recycled materials in our packaging and rolling efficient tyres on our vehicles. We also train all our drivers in responsible driving and fuel efficiency; and we really do strive to reduce our environmental impact at all times.
DO YOU NEED HELP MOVING TO A NEW PREMISES?
Trust the professionals at John Lomas Removals Ltd in Cannock for house removals, business removals and storage services.
01543 574213